You may be eligible for an exchange under the following conditions:
* The item must be in its original condition, unused, and in the original packaging.
* You must provide proof of purchase (receipt or order confirmation).
* The refund request must be made within [5 working days] of the purchase date. 3. Non-Refundable Items
we at www.ohkab.ae to guarantee the uses of the purchase , we dont accept an exchange ones the items are used.

Once your return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within [5-7 working days].

Shipping costs are non-refundable. If you request an exchange , the cost of the shipping will be handled by the customer.

OH-KAB offers Domestic (UAE)And GCC shipping  at the moment. UAE orders are processed through our local carrier who charges a fixed rate all over the Country. however, thr GCC shipping rates may change depends on the global shippings costs.
UAE Delivery: 1 – 3 working days.
GCC Delivery: 4 – 7 working days.